Your Ultimate Guide to the 2 Best Hyundai Mechanics in Madison WI

If you’re looking for reliable and trustworthy Hyundai mechanics in Madison WI, USA, you’ve come to the right place. We have carefully curated a list of the 2 top-rated Hyundai mechanics in the area, saving you the hassle of scrolling through pages of search results. With our list, you can be sure to find a mechanic who will take care of your Hyundai and get you back on the road in no time.

Zimbrick Hyundai Eastside Service Center

• Address: 5433 Wayne Terrace, Madison, WI 53718, United States
• Map: Click here
• Rating: 4.7 (678)
• Phone: +1 608-316-8890
• Website: Link
• Opening hours:
  
  Monday: 7:00 AM – 6:00 PM

  Tuesday: 7:00 AM – 6:00 PM

  Wednesday: 7:00 AM – 6:00 PM

  Thursday: 7:00 AM – 6:00 PM

  Friday: 7:00 AM – 5:30 PM

  Saturday: Closed

  Sunday: Closed
• Reviews:
  
  Very friendly, respectful and helpful service advisor, Ryan, who coordinated not only the regular maintenance work on my car but some recall work which had to be done. By scheduling in advance they were able to provide me with a loaner car. I drive over an hour to have my car serviced at Zimbrick Hyundai Madison Eastside because of their very professional personnel and work that has always been done well. They don’t try to upsell unnecessary services and I have always found them to be honest in their assessment about my car.

  ✭✭✭✭✭ By Nancy S Jessup (2 months ago)

  Think these folks are the best service center I’ve ever dealt with. Brought to their attention that there was a very slight steering wheel shimmy in my new vehicle. Though it did not show up in the test drive, they were respectful enough of me to run it through an alignment and found one wheel that needed correction. It fixed the problem. Also, I thought there was excessive with wind noise coming through the driver and passenger side front doors. We took it for a road test and they thought the problem was what they normally hear. They were honest in saying that they’ve tried several fixes, though the problem seems to be inherent with the way the vehicles designed. Very much appreciated their honesty. Will gladly use this service team for my needs in the future!

  ✭✭✭✭✭ By Richard E DeYoung (4 months ago)

  EDIT: Not sure if this is a coincidence but I just received my reimbursement yesterday after posting this review 6 days ago. Case closed! I appreciate the reply from the business but ultimately they gave me no indication where the hold up was when I talked to Zimbrick. I kept being told that it was the distributor, then the manufacturer, then it was approved and then it wasn’t. Then they needed more inspection reports. If the communication on what was actually happening was done I would have had a better understanding. I even tried speaking with a manager and didn’t get any useful information from them either. It’s been over 2 months since I’ve got two tires replaced due to an issue with the manufacturer. Zimbrick assured me they’d follow up with their distributor and the manufacturer to get the warranty coverage claim taken care of. I still haven’t received any indication of why there is such a delay in this process. Extremely poor communication and customer service. I know they’re busy and short-handed but I’ve been patient and it’s been 2 months! I paid out of pocket for the new tires hoping I’d have the claim completed in a few weeks. I’ll go elsewhere once I get this taken care of.

  ✭ By Quinton Hanson (a month ago)

  My new Sante Fe needed service for an issue during a cross country trip. I walked into Zimbrick and asked for help without an appointment. The service manager was very helpful and got the issue resolved for us in just a couple of hours so that our trip was not significantly impacted. We are very happy and grateful for the wonderful service we received from Zimbrick Hyundai. Thank you Zimbrick!

  ✭✭✭✭✭ By Scott Miller (in the last week)

  Had routine work and they checked my engine light which had gone on and then off a month earlier. I also happened to run over a nail on my way there, which they fixed. Not quite as friendly as my small, hometown shop, but I was happy with the service and the work. The amenities while waiting are also nice, and the area was clean and comfortable.

  ✭✭✭✭✭ By S Thomas (3 months ago)

Zimbrick Hyundai West Service Center

• Address: 1809 W Beltline Hwy, Madison, WI 53713, United States
• Map: Click here
• Rating: 4.5 (42)
• Phone: +1 608-230-0640
• Website: Link
• Opening hours:
  
  Monday: 7:00 AM – 6:00 PM

  Tuesday: 7:00 AM – 6:00 PM

  Wednesday: 7:00 AM – 6:00 PM

  Thursday: 7:00 AM – 6:00 PM

  Friday: 7:00 AM – 6:00 PM

  Saturday: Closed

  Sunday: Closed
• Reviews:
  
  Bought a crossover for my Parents (small SUV) from there and they love it. Carlos is a great example of the awesome salesman that work at Zimbrick!

  ✭✭✭✭✭ By Aaron G (3 months ago)

  Only issue was how far out I had to schedule my appointment – 6 weeks out from when I tried to make it. Once the appointment finally arrived, things went great. I worked with Samantha, who was very helpful making sure my steering issue was covered and securing a loaner while the part shipped. They also took care of 2 recall issues I was unaware of.

  ✭✭✭✭ By Matt Shapiro (3 months ago)

  Not impressed. Guy working there forgot to schedule my appointment and I waited two months to get my car fixed.

  ✭ By Alex Wills (2 months ago)

  A great facility with a very nice area for service appointments. The service area itself is a drive-in that is well light and spotless. You are met by a service advisor who promptly gets the necessary information and directs you to the waiting area. The waiting area features comfortable chairs and TVs to pass the time. Complimentary snacks and beverages are offered. The service department was quick in performing my required service and had me on my way in less than one hour. Zimbrick Hyundai West is a nice place to work with!

  ✭✭✭✭✭ By Jim Hannem (a year ago)

  Update 2/4 – Roger reached out to make things right and my gas cover is all set to be installed next week. I appreciated his response and investigation into where the process broke down and hopefully they’ll improve their internal processes moving forward. Re: SERVICE DEPARTMENT Just before the new year, I accidentally broke the fuel door on my 2019 Ioniq (bumped the door with my hip like an airhead while filling up). I called Zimbrick Hyundai West on 12/31 and was told the first available appointment was for 1/20, so I booked, assuming that would be the necessary amount of time for them to order the right part and get it painted in time for my repair appointment. My first warning sign should have been when the service advisor (Doug King) called me about an hour after the appointment was scheduled asking about the mirror (?) I needed replaced and if it would be out of pocket or through insurance. I returned his call and left a voicemail about an hour after he called, explaining that it was not actually the mirror at all, but the fuel door, and that I’d be paying out of pocket. I never got a call back and tried calling Doug a couple more times the following week (all of which went to voicemail), so I assumed that Zimbrick had the information they needed and everything was set for my appointment a few weeks later. Unfortunately, when I showed up for my appointment today, that was not the case – they seemed to have no record of the appointment at first; once they found the appointment, it was clear that the part had not been ordered or painted, and they would not be able to fix the fuel door as I had anticipated. There was not as much as a “sorry” or “we messed up” from Doug or the Service Director, Roger Ingalls, just a “we’ll take a look and call you.” So – I am now told that the right part is finally ordered and they will get in touch again once it has been received and painted. The only paperwork they were able to generate to this effect is an un-itemized credit card receipt showing $150 as a deposit for the painting of the part. I want to be hopeful that they will stay true to their word and contact me when everything is ready to go and the replacement will be completed satisfactorily with another visit, but…given how little process or care they’ve had so far, I’m fully anticipating needing to spend my own time chasing down the parts department and project managing the service in order to get my fuel door fixed. After this experience, I will be looking elsewhere for service in the future. Doug and Roger were both very nice and friendly, but I’m really concerned how little “the left hand knows what the right hand is doing” between appointment scheduling, parts, and service at Zimbrick Hyundai West.

  ✭✭✭✭ By Zachary Henderson (a year ago)

Thank you for exploring our list of the 2 top-rated Hyundai mechanics in Madison WI, USA. We hope this guide has helped you find a reliable service provider for your car. Drive safely!